Contagio name comes from Latin word “Contact”. The foundation of every business is contact. Horizontal contacts such as partners to partners, to vertical contacts such as vendors to customers, businesses truly rely on successful contacts. How to make this “contact” more effective and efficient is our business.

The core competency is to provide Knowledge Management Methodology (KM2) where we dig our hands into the usability of an existing or new knowledge base and plug in the Knowledge Management Methodology to ensure the maximum usability and return of the information. This is applied to lifecycle of products or services across different industries.

Founded on the principle of collaboration, Contagio has a blend of different talent pools. The team has experience in core industries in contact center, OEM/ODM manufacturing, IT managed services, application development, knowledge management and business process outsourcing.



Contagio’s mission is to constantly achieve internal process efficiency, and transfer that competency to customers so to achieve their maximum process efficiency. All activities start within our own organization first. We instill that philosophy in our own practice by constantly review and revamp processes and make technology work for the business process; and one core technology we employ to make that happen is knowledge base management. Turning raw data into useful information and present it in the right time and method allows users and operators go through the business process much faster.

Contagio’s mission is fueled by our values. Every employee in the organization is instilled with these values to help them navigate through their contributions internally and externally. We capitalize on our strengths by embracing the following values:

• Collaboration, rather than competition.
• Dare to be creative and aggressive in surpassing customer’s expectations.
• Facilitate in employees’ personal and professional growth.