Each product goes through a lifecycle of New Product Development, Market Introduction, Growth, Mature, and Decline or Stability phases. The goal of Contagio’s Product Improvement Management (PIM) is help OEMs and ODMs streamline the product functional processes associated with each lifecycle phases, and improve the product’s quality and ROI. Often, OEMs and ODMs do not have the best practices and platform to perform such business process, and thus compromise the quality or supportability of the product. At the end of the day, the product’s overall ROI drops significantly. Contagio not only provides the resources in performing the tasks, we also provide the platform based on technology and process know-how to facilitate the product improvements.

Each customer’s product and industry is different. While the following describe the major scope that we perform on PIM, we take a consultative and solution integration approach to work with each customer. Thus, the solutions are individually designed and deployed.

• Product Lifecycle Support Solutions
• Product Usability and Support Impact Assessment
• Product Support Data Management
• Part Data Management
• Support and Maintenance Data Management
• Reverse Corrective Engineering
• In-House system Integrations